Returns & Exchanges
At Clearspring, we take pride in the quality of our organic and authentic foods; if your order arrives damaged or incorrect, we are committed to making it right within 14 days of receipt.
Return Process
- 1.Contact Support
Email our customer care team with your order number and a brief explanation of the issue regarding your food items.
- 2.Provide Documentation
Attach clear photographs of the product packaging and any visible damage or quality concerns to help us process your claim quickly.
- 3.Verification Process
Our quality assurance team will review your request within 48 hours to ensure it meets our safety and hygiene standards for returns.
- 4.Refund or Replacement
Once approved, we will either dispatch a fresh replacement of your organic staples or issue a full refund to your original payment method.