Frequently Asked Questions

Everything you need to know about our organic pantry staples.

Where does Clearspring source its ingredients?

We source our products from sustainable organic farms globally, prioritizing traditional artisan producers in Japan and Europe to ensure the highest quality and authenticity.

Are all Clearspring products vegan and plant-based?

Yes, the entire Clearspring range is 100% plant-based and vegan-friendly, containing no animal-derived ingredients.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your pantry essentials sooner.

Do you offer international shipping?

We currently ship to most countries within the EU and selected international destinations. Shipping costs and delivery times vary by location.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products unless they are damaged or defective upon arrival. Please contact our support team within 14 days if there is an issue.

Are your packagings eco-friendly?

We are committed to sustainability. Most of our packaging is recyclable, and we are actively transitioning our entire range to compostable or highly recyclable materials to minimize environmental impact.